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Where and how can I redeem my gift voucher?

You can use your VanSite gift voucher for spot bookings, for the annual pass and in the VanSite shop. You get the voucher code by email after your purchase. For bookings and the annual pass you need to be logged in to your VanSite account.

Booking a spot

  1. Pick a spot on vansite.eu or in the VanSite app and choose your travel dates.
  2. In the booking form you'll reach the "Voucher" step. Under "Do you have a voucher?" enter your code and tap "Apply".
  3. The amount comes off the price right away. Below it you can see how much is left on your voucher.

If you skipped that step, you can still enter the code on the payment page in the "Voucher" field. You can use one voucher per booking.

Buying an annual pass

  1. Open your account settings and go to "Pass / Subscription".
  2. Choose your pass and click "Subscribe now".
  3. Enter your code under "Do you have a voucher?" and click "Add". If you have several vouchers, you can add all of them.
  4. Click "Continue with voucher". The vouchers are deducted in the next step and you pay the rest as usual.

If you're offered the annual pass while booking a spot, you can redeem your voucher there too.

Using a voucher for your annual pass renewal

Already have an annual pass? Then you can put a voucher towards your next payment. Under "Pass / Subscription" you'll find the section "Voucher for your renewal". Enter your code there and click "Redeem voucher". This works up to 24 hours before the renewal, and until then you can also remove the voucher again.

Shopping in the VanSite shop

  1. Add your products to the cart on shop.vansite.eu and go to checkout.
  2. Enter your voucher code in the discount code field and confirm.
  3. The amount is deducted from your order.

Good to know

  • You don't have to use the whole voucher at once. Whatever is left can be used later for a booking, the annual pass or in the shop.
  • If your booking or order costs more than the voucher, you pay the difference with your usual payment method.
  • Your gift voucher is valid for two years from the date of purchase.
  • If you cancel a booking that you paid for with a gift voucher, the amount is not credited back to your voucher.

Questions about your voucher? Email us at support@vansite.eu.