FAQ English
For travelers
Contact hosts
Here we describe when you can contact hosts.
Cancellations
How to cancel a booking is explained in this article. Bookings made through VanSite can be cancelled by both travelers and hosts.
Delete account
Here we are describing how you can delete your account.
VanSite Explorer program
You will learn what the program is and how you can become an explorer.
For hosts
Do I have to register a business?
In this article we will give you information on whether you need to register a business.
Payment processing
Here you can find out how payments are processed at VanSite
Basic requirements for pitches
Here it is recorded which requirements parking spaces must fulfill at VanSite.
What is a reasonable price for my site?
Here you will find tips on how to determine an appropriate price for your site
How to offer a site
In this article you will learn how to offer your first site on VanSite.